She would not listen to us, nor she would allow us to speak, after 25 minutes, we escalated to her manager but contrary to our expectation , manager did not help us either.
I have always shopped at a Ross. I Love the merchandise. Being able to find clothing and home stuff for myself and my family is great. I have to cut back because the prices are higher now. I'm 73 and woman wear is up to date also.
I love Ross but front desk employee like Vandata are denting the Ross image.
The store is clean and the cashiers are always friendly prices are always right in my budget anyway
All nearby customer were also shocked to see this happening, I hope ROSS Pfflugervile management will do something and take some feedback and investigate this incident. Above all, 'Vandata' does not deserve to be at front desk of any company, forget ROSS.
Really, really disappointed with this store!!!!!!
The worst experience ever!!!
Just coming back from ROSS pflugerville branch and found the lady at customer return too rude to be a ROSS employee. The lady name 'Vandata' was so rude in taking our request for return that she kept pushing us from place A to place B, on confronting after 25 minutes, she responded that she only had 1 hand and now its broke and she will not help anything for 15 more minutes, nearby customers also tried to help us and explaining her but she kept on being rude.
First time I met so rude and unprofessional person employee! Her name is Amanda, and she plays like a boss into the store!!!
This is the second time that I am facing rude staff this ross store at pflugerville.. my son was checking a basketball and a rude lady from the employees came and said rudely to put the ball back in the shelf .. it's so disappointing
A lot of time the other ladies tried to help me and return the things that I had, but she was rude enough to stop them and tell me to call customer service! When I asked for the manager, she told that is missing and only she is on duty! I wonder how person without elementary culture can shows front of the customers!!!!
Ross Dress For Less is a US Clothing Store based in Pflugerville, Texas. Ross Dress For Less is located at 18700 Limestone Commercial Dr, Pflugerville, TX 78660, USA.
Please contact with Ross Dress For Less using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ross Dress For Less opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.