Took my kid for her passport today... BEST SERVICE EVER, VERY EASY AND FAST PROCESS, AND THE MOST PROFESSIONAL, NICE AND SWEET LADY IS IN CHARGE OF THE PASSPORT APPLICATIONS, and the guys at the mailing line as well, as far as I could see. This facility is a five star for sure.
Do not go here at all costs .. the customer service is horrible , they make you buy your own tape to tape your packages, the scales broken to weigh mail, I brought in pants from Uk I had to ship I went to some old Indian guy that worked there and he was so rude. Didn’t help with anything and walked away I went to the next women who helped me but seemed new. The manager isn’t doing a very good job you can tel when you walk in that things are all over he place in chaos. I spent 45 mins just to mail something with no one in line because they were the least bit helpful. When we got there there was an elderly man yelling at them to do their job. Enough said don’t go here
It's a much better experience then I've had at some of the other branches in town.
I've been to this branch dozens of times in the months since moving here, and everyone has always been friendly and accommodating. They're willing to look into issues with delivery, too.
Been here 6 times in the last year. Every time there's an employee that seems to care about their job and be friendly they don't last long and it's back to the Grump-a-sauruses.... however the mail delivery lady on my route is one of the sweetest people ever so I guess there's a bit of a balance they're at least. If you can avoid it do not go to the post office they are the definition of bureaucracy
throughout Thursday I had called multiple times because, the office continued to picking up the phone and hanging up right after. after the 5th or 6th try finally got to talk to someone about my package, they told me to call back at 07:30am tomorrow to solve the problem. it is Friday 07:50 their office are closed all day.
United States Postal Service is a US Post Office based in Pflugerville, Texas. United States Postal Service is located at 301 S Heatherwilde Blvd, Pflugerville, TX 78660, USA.
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